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Online consultation package

What is included?

  • 2 hour (approx.) initial consultation online (using Google Meet): exact duration depends on the complexity of the case

  • 1 hour follow-up consultation online

  • 3 months of email follow-up support (subject to fair use of up to 3 hours) 

  • Detailed review of the pre-visit questionnaire,  medical history and any accompanying video footage of the problem behaviours 

  • A full report and personalised step-by-step behaviour modification plan emailed to you within 5 working days of the initial consultation

  • A report sent direct to your vet within 5 working days of the initial consultation together with discussion of the case, if necessary

  • Discussion and recommendation of any pheromones, nutraceuticals or medications (if deemed appropriate)

Grey korat kitten

How do I book an appointment?

All cases need to have been referred to me by your veterinary surgeon.  Initial contact can be made by either you or your vet but I cannot see the case until I have written consent from your vet together with the animal's medical history.  This is because there is a significant overlap between health and behaviour. 

Feel free to send me an email at and I can help guide you through the process.  Alternatively, ask your vet to complete the online referral form here.


What information do you need from me?

After you or your vet have contacted me, you will be asked to complete a detailed history form so that I can understand what the behavioural concerns are.  Once I also have the information from your vet I will be in touch to organise an appointment.



Payment must be made in full prior to any appointment.  For details on cancellation charges please see the Terms and Conditions.



Behavioural consultations may be covered by insurance - please contact your insurance company to check.  Please advise them you have been referred to a behaviour vet who is also a provisional member of the APBC.  Completion of insurance documentation comes with an additional £25 charge to reflect the time taken to complete the forms.


What are the benefits of online consultations?

Some cats may have behavioural concerns which make having a new person in the house stressful for them, for example animals with extreme anxiety or aggression issues.  The aim is not to trigger the behaviour but to ensure the cat's welfare is maintained during a consultation.  Having another person in the house can also change the way some animals act whereas online allows me to assess your cat in its own environment with no distractions.

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